HAVING TROUBLE
WITH YOUR CONNECTION?

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Dear neighbor,

It seems like you’re encountering network issues. Here you can check the status of the game servers to identify possible problems, or contact us to seek help.

Server status


Loading status..

Connection tips

If no server issues are shown in the widget above and you’re still having problems, something might be wrong with your network or connection set-up.
Here are a few tips that might help fix or mitigate the problems:

  • If you’re using a VPN service, it may help to connect to a server that is near the location of the game server you want to play on.
    • If you are in Asia, the best game server for you is Hong Kong. So, if you’re using a VPN, try connecting to the VPN server that’s nearest to Hong Kong.
    • If your choice of VPN servers is limited, always choose to play on the game server that’s closest to the VPN server you are connected to.
  • Try to use a cabled internet connection over Wi-Fi.
  • Close other programs or apps that may consume bandwidth in background such as browsers, streaming services, Discord, and so on.
  • Try using a game network booster. There are a few solutions available that might help with network packets routing.
  • Use QoS (Quality of Service) protocols or software to prioritize the network bandwidth assigned to the game

Need more help?

If none of these tips helps with your issues, please reach out to us so we can help you identify your problems and solve them: bugs@strelkagames.com

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